Canonical URL: https://einvoicing.pk/guides/fbr-iris/password-reset/

# Reset your FBR IRIS password or recover your account

FBR IRIS

Use password reset when you can access the registered email and mobile number. Use account recovery when one or both are unavailable.

## Choose reset or recovery

| Your situation | Official option |
| --- | --- |
| You can use both the registered email and mobile | Forgot Password |
| You cannot use either registered contact | Account Recovery |
| You represent a company/AOP or recovery cannot verify you | FBR support for the correct business account |

[Open official password reset / recovery](<https://iris.fbr.gov.pk/recovery-selection>) iris.fbr.gov.pk

## Reset a password with access to both contacts

1. Open Forgot Password / Account Recovery on IRIS and choose the password-reset option.
2. Provide the registration and registered-contact details requested by the official form.
3. Enter the verification codes sent to your registered email and mobile in their matching fields.
4. Create and confirm the new password, then finish the confirmation step.
5. Return to Login and sign in to the same taxpayer account with the new password.

Use the latest codes received. If a code is missing, check both channels before requesting another one.

## Recover access when contacts are unavailable

The official Account Recovery option is for a person who cannot access the email or mobile registered with FBR. It uses identity checks and a mobile number registered against the person’s CNIC.

1. Choose Account Recovery on the official page.
2. Provide the identity and mobile details requested by FBR.
3. Complete the mobile and email verification stages shown by the recovery flow.
4. Set the new password when the identity checks are complete.
5. Sign in and review the account’s contact details so future codes reach you.

If the flow does not match your company/AOP account or cannot verify you, use FBR support. Do not recover a different person’s individual account to gain access to a business record.

## Check the account after signing in

- Confirm the taxpayer name and registration number.
- Review the registered email and mobile details.
- Keep the new password private and sign out on shared computers.

A successful reset restores access. It does not file a return, update active taxpayer status or resolve an outstanding notice.

## Still unable to sign in?

- [Troubleshoot login and verification-code problems](<https://einvoicing.pk/guides/fbr-iris/not-working/>)
- [Open official FBR support](<https://help.fbr.gov.pk/>) help.fbr.gov.pk
- [Return to the official IRIS login](<https://iris.fbr.gov.pk/>) iris.fbr.gov.pk

## Related

- [FBR IRIS guide hub](<https://einvoicing.pk/guides/fbr-iris/>)All IRIS tasks in one place.
- [FBR IRIS login and help for your business](<https://einvoicing.pk/guides/fbr-iris/>)
- [How to register on FBR IRIS](<https://einvoicing.pk/guides/fbr-iris/registration/>)
- [FBR IRIS not working? Find the next step](<https://einvoicing.pk/guides/fbr-iris/not-working/>)
- [Check NTN details and FBR taxpayer status](<https://einvoicing.pk/guides/fbr-iris/ntn-verification/>)

## Need FBR-compliant invoices without manual entry?

E-Invoicing creates sales-tax invoices and POS receipts, submits them to FBR IRIS, and stores the FBR reference and QR code with every sale.

[Book a demo](<https://einvoicing.pk/#demo>) [See digital invoicing features](<https://einvoicing.pk/features/digital-invoicing/>)